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Tag: journey

The 40 Critical Touchpoints to Map in the B2B Customer Journey

Posted on August 2, 2016September 7, 2016 By John

As many of you know, I’m a huge advocate of customer journey mapping.  Customer journey mapping can create a lot of goodness for your organization,…

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About Me

Hey.  I’m John and this is where I share thoughts on product management.

Several years ago, I found my calling in Product Management, including building/launching products and developing product teams.  I’ve worked some pretty neat tech companies like Intuit, Validity, Virgin Pulse and Dun & Bradstreet.

Thanks for visiting!  And I’d love to connect too.  Shoot me an email or find me on LinkedIn.

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